Global Shipping
Every Artifact, Safely Delivered
We know how precious these artifacts are. Every AUREA piece comes with custom packaging and full tracking.
Worldwide Delivery
Reaching 50+ countries and regions
Full Insurance
All valuable artifacts insured, damage guaranteed compensation
Custom Packaging
Shockproof, moisture-proof, gift-ready packaging
Delivery Zones & Timeframes
Reference timeframes from departure in China. May extend during holidays.
Frequently Asked Questions
How can I track my order?
After shipment, you'll receive an email with a tracking link. You can also check order status anytime in your AUREA account.
Is the packaging gift-ready?
Yes. All AUREA artifacts come in logo-free, gift-grade packaging ready to present directly.
Will customs duties apply?
Import duties vary by country and are the responsibility of the recipient. We provide value declarations and assist with customs as much as possible.
What if my artifact is damaged during shipping?
Please contact us with photos within 24 hours of receipt. All AUREA artifacts are insured — we'll assist with claims and send a replacement promptly.